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Glacier Boutique Hotel in Grindelwald – Design meets the Eiger North Face


An ex-base jumper and her cross-triathlete husband together open a boutique hotel in Grindelwald. How will that work out? 

Justine Pyott, pert base jumper from Paris popped the question in Grindelwald’s Glacier Restaurant if the hotel above it was for sale. Her husband Jan Pyott wants to take over the restaurant, she said.

The owners, Margrit and Ueli Kaufmann looked at each other dumbfounded: they were preparing to publish the sales announcement the following week…we have a deal! 

That’s how business is done in tranquil Grindelwald. They don’t mess around here in the shadow of the majestic Eiger north face, they move! After all, there’s lots to do in Switzerland’s famous Bernese Oberland.

Grindelwald Bernese Oberland

Entering the village of Grindelwald, with its eponymous glacier in the distance

After 70 years in the hands of the Kaufmann family, now these two young athletes would shape the future of the classic chalet hotel on the edge of the village of Grindelwald. But first…a little background.

How to position a hotel for success in Grindelwald

The young couple had lived in Grindelwald for some time already. As Justine Eddé, the Paris native had gained fame launching herself off mountains into the void in the nearby base jumper’s paradise of Lauterbrunnen. And her partner Jan Pyott from Biel, swam, biked, and ran competitively as a professional cross triathlete in the Grindelwald vicinity.

When Justine in the space of a year lost several fellow fliers, however, she opted for “retirement” — as she puts it. So, she traded in her wing suit for a business suit and, having dreamt for a long time already of owning a hotel, started searching for a suitable object. As for Jan, ever since childhood he had been fascinated by gastronomy.

A hotel with restaurant therefore was just the thing to make both their dreams reality. 

Let it be said, while they each had studied business management and knew their way around tourism marketing, neither of them had a hotel or restaurant on their CVs. How would that turn out?

Bernese Oberland

The Bernese Oberland train in the Grindelwald station

From business plan to grand opening

Their business plan for Grindelwald almost wrote itself: This spectacular destination at the foot of the Eiger north face is popular around the globe, but the local hotel industry has not kept pace with the times. What it needed was a decorative boutique hotel. 

If it can happen, it will happen: they soon agreed on terms of the sale with the Kaufmanns. Then, in the summer of 2017, they completely renovated the antique hotel dating from 1864 that was one of the very first hotels in the valley to open during the 19th century.

In April 2018, the newly-anointed owner and director pair of Justine and Jan Pyott could finally throw open the doors to their brand-new pride and joy.

Justine and Jan Pyott

Justine and Jan Pyott joined by Zeela open their hotel and restaurant

Boutique Hotel Glacier Grindelwald

Glacier Boutique Hotel with spectacular view of the Mettenhorn and Eiger North Face

A successful launch…and then some

The hotel launched quickly, with just some online marketing. The modern design of the open year-round boutique hotel took the town by storm. No kidding!

The Pyott’s phone rang off the hook with every new online booking. But after the visit by a South Korean influencer, they had to take the phone off the hook… it was like a car alarm that wouldn’t stop, it just kept ringing!

The review on Naver Café, South Korea’s leading web portal, in the first hour after being posted brought them 300 bookings. Insane!

Successful review by the South Korean web portal Naver Café

A successful review by Naver Café, the leading South Korean web portal

Year-round outdoor adventures

The young entrepreneurs never looked back. They are years ahead of their business plan already. Not that they only cater to Korean guests in the hotel, of course. Surprisingly, business in the summer is nearly on a par with winter season bookings. Will wonders never cease?

But, really, it is not puzzling, given all the summer getaways beckoning in these parts. For our part, we can confirm that we enjoyed our hiking excursion to the hilt: The mountain hike from Grindelwald First to the Bussalp is spectacular! Even at low visibility…

Jan Pyott amplifies:

The outdoor adventure already starts with the first look out your window, with the breathtaking view of the world-renowned north face of the Eiger.

View from the balcony of the Eiger north face

View from the balcony of the Eiger north face

“Icy” wellness in Alpine chic

Interior designer Francesca Alder of Bofor Design has translated the village history into her design: As the hotel’s address indicates — the hotel is located on the “Endweg” (end of the road) —  this is where the road from Interlaken to Grindelwald ended.

Until the 19th century there was nothing here but glacier! Hence the name “Hotel Glacier”. The upper and lower Grindelwald glacier was taken down, great ice block by ice block, which were transported into the valley, among others, for the purpose of cooling beer in what still is today the Rugenbräu Brewery in Interlaken.


Design elements from that era, such as ice tongs on the lamps or the 50-foot tall ice waterfall luminaire in the stairwell recall the story of the ice workers in those days.

Lamps at the Glacier Hotel Grindelwald

Lamps made in the form of ice tongs and blocks of ice

Luminaire at Hotel Glacier Grindelwald

Ice waterfall luminaire in the stairwell

Today’s guests relax in a contemporary world of design of natural materials like stone and wood, cut into modern shapes and framed with a touch of gold.

Matching this also is the gold-plated cutlery. No less than 800 of the teaspoons have gone missing already, just in the first season! Taking the hint, Jan Pyott is putting in a shop so that guests can legally “give legs” to the popular dishware to keep the purloined cutlery company.

Golden spoons at the Hotel Glacier

Those “golden” spoons fancied by guests

Spacious, smartly appointed rooms

The spatial concept of the rooms elegantly uses the clothes cupboard to function as a room divider when seen from the room door and at the same time from the bathroom side it serves for getting dressed.

Similarly, the round “desk” with corner settee is a practical solution that we encountered here for the first time. Bravo!

Eiger view room at Hotel Glacier Grindelwald

Eiger view room with practical table and corner settee

Hotel bed at Glacier Hotel Grindelwald

Hotel bed mit COCO-MAT mattress

Boutique Hotel Glacier Grindelwald

Comfortable armchair with view…

Eiger North Face Grindelwald

… of the north face of the Eiger above Grindelwald

Each of the 29 comfortable rooms comes with a view of the legendary north face of the Eiger or of the Wetterhorn mountainscape all the way to the Bussalp.

Young lovers book the Honeymoon Suite, the rest of us make do with suites, doubles, or twin rooms.

Boutique wellness – relaxing by the mountain

The in-house Spa offers sauna, steam bath and the relaxation room that goes with them.

In warm weather, the terrace is a favorite for kicking back, and then there’s also the heated whirlpool kept at a comfortable 98.6 degrees Fahrenheit. It comes with the obligatory view of the Eiger and the glacier canyon.

In the spa, too, they used stone, crystal and wood. It turned out beautifully!

Hotel Glacier Spa in Grindelwald

Water for tea in the spa relaxation room

Spa relaxation beds

Spa relaxation beds

 Glacier Restaurant with “foodlovesophy”

The kitchen team around Grindelwald native and chef de cuisine Jonas Messer works magic on plates with whatever the season has to offer, always in tune with their food-loving philosophy, expressed tongue-in-cheek as “foodlovesophy”.

It results in changing menus and dishes, such as bone-ripened beef steak strips with a fruity mango chutney, marrow bone, and smoked bacon. Or you can go for the 24-hour simmered Highlands pork belly simmered for 24 hours. But they also do justice to Frutigen zander fillets or cream cheese gnocchi malfatti.

Decorating the restaurant wall is an artwork by Kasia Mc Art “Glacier” of colored wooden cubes. It tells the guests all about the subject mountain world: blowing snow, icy cold, and warming rays of sunshine blend into an idyllic evening dining ambiance.

Hotel Glacier Restaurant in Grindelwald

Glacier Restaurant with terrace and view of the Eiger north face

Hotel Glacier Restaurant in Grindelwald

Restaurant with ceiling “ice lamps”

Hotel Glacier Restaurant Grindelwald

Relief made of colored wooden cubes by Kasia Mc Art in the hotel restaurant

Chef Jonas Messer

Jonas Messer dots the i.

Apple-Celery Soup with ginger foam

Leek-apple-celery soup with ginger foam and cream cheese croutons

Chamois entrecote with truffled parsnip

Chamois entrecote on red cabbage strudel with truffled parsnip puree. With brussels sprouts and port wine jus

Sweets with coffe at Restaurant Glacier Grindelwald

Sweets with the coffee

Jan Pyott with Jonas Messer and their staff

Hotel director Jan Pyott with chef de cuisine Jonas Messer (middle) and their kitchen staff

Breakfast table in the Glacier Restaurant

Breakfast table in the Glacier Restaurant

Things to do in Grindelwald

We began our stay with a visit to the glacier gorge. Located at the foot of the Eiger’s north wall, it was carved over the millenia by the white-water Lütschine stream fed by meltwater from the lower Grindelwald glacier. It is spectacular. A must-see! Here you can read our review.

Grindelwald glacier gorge

Grindelwald glacier gorge

To those who prefer scenery at higher altitudes, we can recommend the Alpine hike from Grindelwald First to the Bussalp. It is difficult in places, however, and is best left to hikers who are steady on their feet and definitely not afraid of heights. Depending on what shape the knees are in, it may be better to do the hike in reverse from the less-demanding rise of the Bussalp to the First mountain station.

Bachalpsee Bernese Oberland

The lake called Bachalpsee on the Eiger panorama trail

Hotel address

Boutique Hotel Glacier Grindelwald
Endweg 55
3818 Grindelwald
E-Mail: [email protected] 

Getting to the hotel by car via Interlaken presents no problems. The road is in good shape. Parking is right next to the hotel. Tesla owners can charge up on both parking spaces on either side of the hotel entrance.

Walking to the hotel from the train station is doable. But I’m sure that if you have enough baggage, the hotel will send the shuttle to pick you up ;-)

Our thanks go to…

Justine and Jan Pyott for the generous invitation and the engrossing conversation. Hearty congratulations on fulfilling your hotel dream. It turned out beautifully!

Many thanks also to Valérie Burnier of Burnier Communications for brokering our stay.

More impressions:



About Author

Walter Schaerer’s extensive background in the travel industry, passionate enthusiasm for photography and a firm belief that luxury destinations can also be affordable; were some of the main factors that motivated him to create the travel blog In his day job Walter is an online marketing manager based out of Zurich, Switzerland.

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